Consulting + Professional Services
Better Education Doesn’t Happen by Accident.
Sterile processing departments depend on professionals who can do more than complete training. They need people who can understand the process, recognize risk, make sound decisions, and perform safely when no one is standing beside them.
rie//PROCESS helps sterile processing educators, leaders, and organizations build education systems designed to develop exactly that.
Sometimes the problem isn’t the Training.
Education problems rarely begin with a lack of information.
Sometimes onboarding lacks structure. Competencies have become annual paperwork exercises. Preceptors aren’t sure what they’re expected to teach. Training exists, but no one knows whether it actually changed performance.
And sometimes the department simply needs educational resources that don’t make everyone want to quietly disappear into decontamination.
rie//PROCESS provides practical consulting and educational development in three core areas.
Turn training into a system.
A collection of orientation checklists, in-services, and competency forms isn't necessarily an education program.
rie//PROCESS helps organizations create structured approaches to developing sterile processing professionals from onboarding through continued growth.
This may include:
Onboarding program design or redesign
Training pathway development
New-hire learning progression
Preceptor program structure
Education workflow + documentation
Educator + preceptor tools
Continuing education planning
Department in-service development
Learning objectives + expectations
Review of existing programs + materials
This May Be a Good Fit If…
• Your training program has grown piece by piece without a clear structure.
• Different preceptors teach different versions of the job.
• New hires can complete orientation, but leaders still aren’t confidence they’re ready to work independently.
• Education happens frequently, but there isn’t a clear strategy connecting it all.
The goal: a training system people can actually follow, teach, and sustain.
The form is not the competency.
A completed checklist tells you that a checklist was completed.
Meaningful competency validation tells you whether someone can safely perform the work.
rie//PROCESS helps departments design competency systems focused on observable performance, meaningful criteria, consistent evaluation, and appropriate follow-up when development needs are identified.
This may include:
Competency program design or redesign
Competency criteria development
Validation methods
Scoring frameworks and performance standards
Safety-critical criteria
Annual competency structures
Role-specific competencies
Remediation and revalidation processes
Readiness assessments
Progression toward independent practice
Competency documentation systems
Review and revision of existing competency tools
This May Be a Good Fit If…
• Annual competency tests feel more like paperwork than validation.
• Your forms contain criteria, but evaluators interpret them differently.
• Someone can technically “pass” while still demonstrating concerning performance.
• Training completion and readiness for independent practice have become the same thing.
• Or you have approximately nine competency documents tracking the same thing and would very much like to stop doing that.
Make the Learning Do Something.
Not every educational need requires rebuilding an entire program.
Sometimes you need a better way to teach one complicated topic.
rie//PROCESS develops custom sterile processing educational materials designed around what learners should understand, apply, and ultimately be able to do.
This may include:
Curriculum development
Lesson and module design
Facilitator guides + learner workbooks
Educational activities
Case studies + scenarios
Assessments + knowledge checks
Certification preparation materials
Presentation + lecture content
Competency support materials
Visual learning resources
Custom staff education
Workshop development
Resources can be developed as standalone materials or as part of a larger education initiative.
Not Sure Which One You need?
That’s normal.
Education, competency, onboarding, and readiness overlap. A problem that looks like “we need a new competency form” may actually involve training expectations, evaluator consistency, or readiness criteria.
You don’t need to diagnose the education system before contacting rie//PROCESS.
Tell me what’s happening.
We’ll start there.
Working with rie//PROCESS
From problem to practical solution.
Every project is different, but the process starts the same way: understand what’s happening before deciding what to build.
01
Start with the Problem
Tell me what’s happening, what’s getting in the way, and what you’re hoping to improve.
02
Look At the System
We’ll consider the processes, expectations, resources, and existing tools surrounding the problem - not just the obvious solution.
03
Build the Right Solution
The project is defined around what will actually help, whether that’s a focused resource, a redesigned process, or a larger education system.
04
Make It Usable
Recommendations and deliverables are designed for real-world implementation - not a binder that looks impressive on a shelf.
The goal isn’t to leave you with an impressive document nobody uses.
Ways to Work Together
Some organizations need an outside perspective. Others need help building the solution. And sometimes there’s one specific educational project that simply needs to get done.
The Right Level of Support for the Project
01
Program Review + Recommendations
You already have an education, onboarding, or competency system in place - but want an experienced outside perspective on what’s working, what’s unclear, and where opportunities exist.
Best for: organizations that want direction before committing to a larger redesign.
02
System Design +
Development
We work together to build or redesign a structured education, onboarding, competency, readiness, or staff-development system.
Best for: organizations ready to move from individual tools and disconnected processes toward a more intentional system.
03
Custom education
Projects
You have a defined educational need and want rie//PROCESS to develop the resource - from learning modules and assessments to facilitator materials, activities, presentations, and competency tools.
Best for: focused projects with a clear educational goal or deliverable.
Built for sterile processing
Industry-specific work needs industry context.
A few Important Boundaries
Generic healthcare education models don’t always translate neatly to sterile processing.
The work is technical, interconnected, and highly dependent on equipment, manufacturer instructions for use, standards, organizational policies, and local processes. Decisions made in one area of the department can affect every step that follows.
rie//PROCESS combines sterile processing subject-matter knowledge with practical approaches to adult learning, assessment, competency, and workforce development.
The work is designed to support your system - not replace the people responsible for it.
rie//PROCESS provides education and education-system consulting. Services are not intended to replace your organization’s leadership, infection prevention, risk management, regulatory, legal, or clinical decision-making processes.
rie//PROCESS does not provide accreditation or regulatory compliance certification, legal advice, patient-specific clinical advice, or approval or an organization’s policies or practices as compliant with applicable standards or regulations.
When projects involve manufacturer instructions for use, standards, regulations, organizational policies, or other authoritative requirements, recommendations should be evaluated against the current requirements applicable to your organization.
Your organization remains responsible for approving and implementing its policies, procedures, competencies, and operational practices.
Ready to Talk?
Let’s Start With What Isn’t Working.
You don’t need to know exactly which service you need.
If you’re trying to improve sterile processing education, onboarding, competency, readiness, or staff development, tell me what you’re working on.
We’ll figure out the right starting point.
No perfectly formed project plan required. Start with the problem.